Customer Testimonials

"Freddy and his team did a great job replacing the water main line at my residence. I'm delighted to recommend Freedom Underground Plumbing."

"Freddy was great! We contacted him about a suspected leak. He check the main line and determined that the problem was likely a toilet inside the house that's been running too much, and not a leak from the main line. He was quick, professional, and explained what he was doing in a way I could understand."

"Very thankful for the work Freddy and his team did at our church. We had them do 2 back to back projects for a large underground leak. He was very accessible and when we ran into challenges, we were able to work together to find solutions. Very good price and high quality work. I work for a church now but use to work in construction. I appreciated his straightforward assessment and recommendations for our job."

"Freedom Underground gave us an estimate on short notice, changed the scheduled work date on short notice, fixed the problem in one day, returned to turn the water back on after-hours that day, and showed up promptly the next morning to fill in the holes left by the work. Kudos to Umberto and his team!!!"

"They were like surgeons only removing what they needed to expose the work area. I was amazed at how fast they were able to dig and find the problem. We discussed with Freddy and decided to expose the septic tank and put risers on it so now we know where our tank is and can pump out if needed. They also installed a cleanout to allow future maintenance if needed. Very professional job and price was very reasonable. If you need help with a septic or underground pipe. Call Freddy!!"

"Freddie and his team are very prompt and professional in meeting clients' need. Our water main broke and Freddie not only arrived on time , but was very through in explaining how he would run the new copper pipe under our new driveway. He took care of coordinating with PG&E and city permit as well. The job was completed before time and he made sure to leave the property completely clean after checking water pressure. I will definitely recommend Freddie and his team for all plumbing jobs."

"Hired Freedom Underground to replace old leaking water supply line from meter to house. Freddy was quick to respond and gave the best bid with city permit included. The trench less method left no mess behind, The project from temporary waterline to city permit completion took only 5 days. Highly recommend this contractor for outside plumbing work."

"Freddy came the first day to check out the water leaking issue even on Saturday. He promised to come back on Monday to check out sewage issue using camera as I thought that might be the issue. By the time he came on Monday, HOA is also looking into the issue. He even didn't charge any service fee(that's quite unheard) though HOA decided to fix it. He is my go to person for the future water leaking related problems."

"We had an extremely positive experience with Freddy and his team dealing with the most challenging situation we have faced as homeowners. I called with a crisis on a weekend and his team showed up on Monday morning to diagnose and offer solutions. The quote was fair and he was very transparent about all of potential issues. The work was completed professionally, on time and on budget. Freddy checked in with us daily and was always accessible to answer our questions. I trust Freedom Underground Plumbing with all of my plumbing needs and highly recommend them for yours. It was truly a pleasure to work with the entire team."

"I don't write many reviews, but wanted to recognize Freddy and team for their outstanding work. We started out with what I thought was a pretty straight forward underground main line leak and it turned out to be a rat's nest of issues caused by the original plumbing installation. Freddy was patient and fair throughout the process over three days - even coming himself on a Saturday, as we found the each "surprise". Freddy got the right people here at the right times and kept our water flowing through the majority of the project. They fixed things the right way stayed on the job until it was complete and verified. My advice if you have a underground plumbing issue is make one call - to Freddy. Problem solved."

"I'd give them 10 stars if I could: Freddy and his team were absolutely fantastic: quick in all of their responses, were extremely fair, honest, professional, competent, conscientious & their plumber's license + bonding were good. I highly recommend their services. We had an old main sewer line failure that resulted in a horrific mess. Freddy responded to my initial inquiry within the hour, came by on his way home from work mid-evening to take a look, recommended a great hazmat team to deal with the lake of nastiness, came back a day later to take a closer look at the issues, provided a detailed and fair bid (much faster/better than other bids we received), and set up a quick timeline for resolution. We also loved that they offer trenchless piping: they didn't have to tear-up the 50+ feet between our home and the city's main line at the street. They completed the job on-time, on-budget, and with great customer service every step of the way."

"Mr. Porras and his team were great in helping us to replace our water line to the house. They coordinated well with the driveway paving team as the line went under the driveway and organized the inspection and clean up as well. I truly appreciate their willingness to work around the paving team's schedule and Mr. Porras' availability by phone, cell and email. Made the experience so much easier and less stressful. From the perspective of cost, his estimate was definitely reasonable and most important, he detailed all of the job items in his contract. I will definitely work with Freedom Underground Plumbing for future work."

"We can't thank Freddy and his team enough. They replaced our broken 45 year old galvanized water line. They were reasonable, professional and I'm so grateful I found them when I was frantically searching for someone to help."

"Freddy and his team (Alex, Marlene and the crew) are very professional and experienced. They completed the sewage pipe offset retrofit, and cleanout installation with city permit in a very timely order. Even finished the repavement matching the original pebble surface that no other I called for would do. He even fixed a broken garden pipe and patiently explain about the sun exposure issues and offered helpful suggestions. I am completely happy with his service, honesty, fairness and workmanship."