On this page, we answer common questions about our services, how we help make your life easier, and why choosing Freedom Underground Plumbing ensures reliable, expert solutions for your underground plumbing needs.
We have a similar FAQ for Projects where our A-General Engineering License is required.
We specialize in underground utilities, including water, sewer, electrical conduit, gas line, septic systems, pumps, storm drains, French drains, and foundation waterproofing. Our advanced expertise and specialized equipment allow us to handle complex projects efficiently, often at a lower cost than non-specialty plumbers.
As both an A-General Engineering Contractor and a C36 Plumbing License holder, we are uniquely qualified to work on public assets such as city streets and sidewalks. Only A-Licensed Contractors are authorized to perform this work, including handling permits for septic systems.
By choosing a specialist like us, you ensure your project is completed with the highest level of expertise and precision.
Yes, we are fully licensed and insured in the state of California (license #99136). We carry the necessary insurance, including liability and worker’s compensation, to protect both our clients and our employees. In some Cities, a performance bond is also required which we get based on requirements.
We hold both the A-General Engineering Contractor License (Type A), as well as the Plumbing License (C36) in California.
We have the expertise and the license to work on both private and public property plumbing work.
We frequently collaborate with local Building Departments, Public Works, and utility providers to secure the necessary permits for our projects. Whether it is private property or public assets, we have extensive experience navigating the permitting process.
If your project requires a permit, we can handle the entire process for you. With our experience, we know who needs to be involved as some projects will require permits from more than one source. While permits come with fees and may affect the project timeline due to coordination with inspectors, they provide valuable peace of mind by ensuring compliance with local regulations.
For private property plumbing projects, building permits are generally straightforward to obtain. However, projects that affect public assets, like streets or sidewalks, are more complex and require an A-General Engineering License—something we are fully equipped to handle.
If your project is entirely on private property, a permit is usually not required, but it is often a good idea. Obtaining a permit ensures the work complies with local building codes and is inspected and approved by an independent authority, offering added peace of mind.
The main considerations with permits are the additional cost and potential delays due to the coordination required with inspectors.
We have over 17 years of experience in the underground utility and public works industry. Our expertise and long-standing presence in San Jose mean you can trust us to deliver top-quality work, every time.
Project costs are based on a detailed assessment of the site, materials, labor, and required services. If a project will impact public works, the cost of a project will be higher due to the additional demands work working on public-owned assets.
We provide a clear breakdown of estimates, so you know exactly what you are paying for.
Our process begins with an initial consultation to understand your needs. Once an agreement is in place, we start the process to acquire the necessary permits–if you want a permit for your project. We will pull permits from all required entities depending on the project.
Once the project begins, we handle inspections, manage the site, and ensure constant communication until the job is completed. Your project is complete once we have final sign-off on any open permits and once the job is completed to your satisfaction.
A more detailed break down of what to expect during a project with us can be found in our post, what to expect during a General Engineering Project. However, please note that a project that only involves a building permit, not a public works permit and/or no permit is generally less complex.
We provide regular updates throughout the project, either through scheduled meetings, phone calls, or emails—depending on the client’s preference. We make sure you’re always informed about the project’s status.
We start with a detailed project plan and budget forecast. Throughout the project, we do our best to maintain close oversight to avoid delays or cost overruns. Regular communication with our clients also ensures transparency and helps us address any issues early.
Unforeseen issues are common in construction, especially with underground utilities. When these arise, we communicate with our clients immediately to discuss options and solutions. Our goal is to minimize disruption and keep the project moving forward.
We stand by the quality of our work and offer a lifetime warranty on our labor and the manufacturer warranty on materials. We want our customers to be confident in our work’s carefree service.
Absolutely. We have completed numerous public works projects in Santa Clara, San Mateo, and Alameda Counties. We can provide references and showcase relevant projects we’ve completed.
Yes, we offer free initial consultations and estimates for all potential projects. This allows us to assess the scope and provide you with an accurate quote.
Safety is a top priority for us. We follow OSHA guidelines and ensure all our workers are properly trained in safety protocols. We also regularly inspect our equipment and job sites to maintain the highest safety standards.
Yes, we sometimes work with specialized subcontractors. All subcontractors we partner with are vetted for their quality and reliability, and we oversee their work to ensure it meets our high standards.
We never require an initial deposit before work begins. We may ask for payment after the first workday for projects that have significant parts and materials costs. Depending on the length of the project, we may ask for progress payments based on the amount of work completed. Our customers will withhold at least 10% to be paid upon completion.
