Home Owner Advice: What to do if You Have an Emergency Water Leak

Do you see evidence of a significant water line leak prior to your home’s main shutoff valve? For example, gushing water or significant pooling of water in your front yard? Is your meter running wild even with the main shutoff valve at your home off?

If yes, immediately go to your water meter, find the shut-off valve and turn off the water flow. Your money is literally leaking away and you certainly do not want excess water building up somewhere on your property. If you are not sure how to shut off your water at the meter, contact your water provider ASAP. Most utlities will have information on their site as well as an emergency service to shut off your water.

We prioritize customers that are without working utilities so that utility service can be restored.

While we are not a 24/7 emergency service company, we do prioritize emergency water leaks and can shut off the water flow at your meter. We are usually able to provide a temporary solution so that you still have water service while you evalute options for repair. Call us at 408-693-6018 and we will do our best to get your service up and running.

If you suspect a leak but it is not an emergency, please visit our Water Leak Service Page

Our normal working hours are as follows: M-F, 7 am to 3:30 pm

water meter wrench
example of water meter wrench
typical water meter
typical water meter, also look for an “S” printed on your curb

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