Do you see evidence of a significant water line leak prior to your home’s main shutoff valve? For example, gushing water or significant pooling of water in your front yard? If yes, immediately go to your water meter, find the shut-off valve and turn off the water flow. If you are not sure how to do this, contact your water utility company. While we are not a 24/7 emergency service company, please see our normal working hours below, Freedom Underground can shut off the water flow at the meter and when possible, provide a temporary solution so that you still have water service to your home. We prioritize customers that are without working utilities so that utility service can be restored. If during our normal hours, call us at 408-693-6018 and we will do our best to get your service up and running if we are able.
If you suspect a leak but it is not an emergency, please visit our Water Leak Service Page
Our normal working hours are as follows: M-F, 7 am to 3:30 pm